Now Hiring - Special Events Sales Manager - Templeton Landing in Buffalo, NY

Company Overview:

Specialty Restaurants holds an impressive portfolio of 16 award-winning restaurants throughout the U.S. including Templeton Landing, and we pride ourselves on creating incomparable memories by delivering an unforgettable dining experience with exceptional food, unmatched service, and breathtaking views.

Our mission at Templeton Landing is to always innovate and consistently deliver a 5-star experience for our employees, guests, partners and community. We look forward to adding our next Special Event Sales Manager to the team!

Position Summary:

The Sales Manager is responsible for developing the events side of the restaurant according to established sales projections and priorities. They solicit local businesses, outside groups, conventions, weddings, etc. and respond to inquiries for those special events. They exemplify the Company’s values, safety and sanitation standards, code of conduct and work rules. They are highly skilled in special event principles and maintain the highest level of professionalism while creating memorable experiences for our guests.

Pay: $60000 - $65000 / year

Top-notch Benefits:

• Competitive salary
• Benefits including vacation pay, medical, dental and vision insurance
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life’s unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions

Job Duties:

• Aligns, develops, and implements marketing strategies to achieve special events revenue targets, and works in conjunction with the District Manager and Special Event Call Center Manager to create monthly and quarterly sales plans.
• Networks and builds effective relationships with local client bases, businesses, outside groups, conventions, etc. in order to promote the restaurant’s special events services, and responds to inquiries.
• Oversees and approves, or personally negotiates special events contracts in accordance with established policies, procedures and guidelines.
• Reviews labor forecasts and budget projections to ensure that restaurant departmental targets in are in alignment; and generates financial and operational reports to Regional Manager in accordance with established procedures and deadlines.
• Reviews labor forecasts and budget projections to ensure that restaurant departmental targets in are in alignment; and generates financial and operational reports to District Manager in accordance with established procedures and deadlines.
• Interfaces with guests to diffuse and resolve complaints according to established protocols and procedures, and collaborates with the District Manager and other key stakeholders when incidents escalate or become unsafe.
• Promotes effective strategies and employee engagement approaches to instill team support of organizational values, priorities and objectives.

Education and Certification:

• 4-year college degree in marketing, business administration, or closely related field (preferred)
• 3-5 years of progressively responsible sales experience with a catering company, full-service hotel, or restaurant.

Work Behaviors:

• Exemplifies the Company’s values (PRIDE)
• Fosters and promotes effective employee relations
• Fosters a workplace culture of hospitality, respect, safety and sanitation
• Demonstrates a responsive, caring and respectful approach in all personal interactions with others
• Responds to client inquiries and concerns quickly with compassion and solution-driven approach
• Wears approved manufacturer certified slip resistant or non-slip shoes at all times while working
• Complies with all safety and sanitation, code of conduct, work rules and management instructions, deadlines, policies and procedures
• Complies with all hygiene and personal grooming requirements
• Participates in all required training and completes all required examinations

Knowledge and Skills:

• Advanced skill in prospecting, rapport building, listening and objection handling in order to effectively close special event sales
• Excellent interpersonal and communication skills in order to effectively engage others verbally
• Ability to listen and speak in English in order to maintain effective communications in the performance of essential job functions
• Ability to read and comprehend multiple data sources, such as contracts, written work instructions, policies, procedures and other work materials in English in order to perform essential duties in accordance with safety, sanitation and operational standards and trainings
• Knowledge of grammar and writing principles in order to compose ideas, work instructions and directives, policies/procedures, corrective actions, and other communications in writing
• Knowledge of supervision and performance management principles
• Demonstrated skill in the application of sales and client management information systems to effectively and correctly execute various transactions
• Strong time management and organization skills
• Ability to pay attention to details
• Strong knowledge of financial and budgeting principles
• Intermediate arithmetic and Excel spreadsheet skills in order create financial, forecasting and sales reports

Schedule Requirements

• Full-time
• Schedule may fluctuate based on departmental requirements

Travel Requirements:

• Local travel required when considered necessary.

Physical Demands:

• Regular and prolonged standing and walking inside and outside the restaurant
• Repeating motions that may include the wrists, hands and/or fingers

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

Experience

• 5 year(s): Sales experience
• 4 year(s): College degree or similar work related experience

Licenses & Certifications

• Food Handler Certificate

Skills

• Detail Oriented
• Communication Skills
• Leadership
• Front of House Management

Behaviors

• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals